IMPORTANT ANNOUNCEMENTS

Please visit the HKSAR Government’s COVID-19 Thematic Website: www.coronavirus.gov.hk/eng/high-risk-places.html to study the updated quarantine policies and requirements prior to making booking for your quarantine stay.

For bookings falling on the dates with critical booking situation, a CONFIRMED FLIGHT DETAILS is mandatory to secure your reservations.

A GOVERNMENT APPOINTED QUARANTINE FACILITY
"Ramada Hong Kong Grand" is appointed as the Designated Hotel by the Government of HKSAR. All travelers arriving in Hong Kong on or after 22 December, 2020 from other countries outside China and Macao who must undergo 21-day compulsory quarantine. We are committed to providing you the safety, healthy and comfy environment during your stay.

Please click “HERE” for more information about our Quarantine Package. For the adjustment or/and cancellation of the direct room bookings necessitated by the changes in the HKSAR Government’s requirements, e.g. the shortening or lengthening of quarantine period or medical surveillance period, provided that the proposed adjustment or/and cancellation initiated by the quarantine guest is within 30 days from the issue date of the HKSAR Government’s announcement. The hotel will make the full refund direct to the guests if any room prepayment is received.


** Important notice for guest under 18years old **
If the minor aged below 18 years old and to be accompanied by an adult during his/her stay, prior permission from the Department of Health is needed. The applicant must fill in an application form of 「Undertaking form for accompany person」. The completed form should be returned to the Department of Health by email to caretaker_apply@dh.gov.hk. Conditional approval can be granted before the minor’s arrival to Hong Kong. Formal approval will only be granted after the minor’s arrival to Hong Kong and the caretaker has signed an undertaking form.

If the minor aged between 12 and 17 years old who would like to be unaccompanied by an adult during his/her stay. The applicant must fill in a consent form prior to arrival date by email to rsvn@ramadahkg.com.

If the minor aged under 12 years old who must stay with an adult.
BOOK YOUR QUARANTINE PACKAGE

  • Please click on the "ONLINE BOOKING" button to make your reservations with instant confirmation.
  • Please click "HERE" for Quarantine Meals Menu.




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    Precautionary Measures at Ramada Hong Kong Grand:
  • Touchless infrared thermometer has been installed at the main entrance.
  • All staff and guests are required to wear surgical mask in all indoor public areas.
  • Every guest room, air con air outlet / return nozzle and dust filter is cleaned and sanitized after each of the guest departure.
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  • Mi Air Purifiers MAX are installed in the guest room floors.


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    - Particulates CADR Value 1000m³／h
    - Micron-level High-sensitivity Laser Sensor
    - Max High-efficiency Air Filter 3 Layer Purification
  • Separate check-in and check-out areas by the different floor.
  • To ensure the good condition of air quality, we increased the cleaning and disinfection frequency of public areas and facilities.
  • All public areas in our hotel are providing 70-80% alcohol-based hand rub / gel for guest and staff use.
  • Assign the designated floors for quarantine guests by different countries.
  • Keycard is provided on a one-time-only basis, after quarantine guest one time access to room and the keycard will no longer be valid.
  • In order to prevent airborne droplets, partitions are installed at front desk.
  • Our guests are advised strongly to maintain social distancing to protect themselves and others in the hotel.
  • All our hotel team members are required to do the COVID-19 text every week.
  • The hotel follows the government’s quarantine guidelines strictly and any quarantine guests are not allowed to leave the room, and are monitored by a closed-circuit television system.
  • The hotel has been inspected the drainages, the pipes and the negative pressure ventilation system by various government departments and it has been confirmed that the hotel has no risk of any cross-infection.


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    Ramada Hong Kong Grand (Member of Wyndham Hotels & Resorts) is a 29-storey high-rise located in the heart of Tsimshatsui. This international brand hotel is a minute walk to Nathan Road where all the shops and restaurants are located and is 5 minutes’ walk to Tsimshatsui or Jordan MTR stations. Star Ferry, Kowloon Canton Railway station and High Speed Rail Link are all within a short walking distance.